Are you entitled to compensation?
Review your managing agent and check if you are entitled to compensation as a result of poor service. If you've experienced issues such as delays, lack of communication, or unsatisfactory service, you may have grounds for a claim. Fairpoint can help you navigate the process and secure the compensation you deserve. Our team understands the complexities involved and is here to support you every step of the way. Don’t hesitate to reach out to us for guidance and assistance in claiming what is rightfully yours.
Managing Agent Review Calculator
Assess whether poor communication, delays or lack of engagement may warrant further review.
Have you experienced difficulties obtaining a response from your managing agent?
* If you selected "No", .
How long have you been experiencing these communication difficulties?
What issue were you attempting to discuss?
Approximately how many times have you attempted to contact the managing agent?
Did you receive a meaningful response?
Did you submit a formal complaint?
Has the situation caused you financial loss?
Has the lack of engagement delayed a decision, project or resolution affecting your property?
Potential Compensation Range
Based on your response, there do not appear to be concerns requiring further review at this stage. However, if circumstances change or further issues arise, documenting concerns can still help establish a record of conduct and engagement.
Book Your £149 Fairpoint Initial AssessmentPotential Compensation Range
Your responses indicate potentially significant concerns regarding communication, responsiveness or management practices. A Fairpoint Initial Assessment can review the circumstances in detail and determine whether there may be grounds for challenge or further action.
Book Your £149 Fairpoint Initial AssessmentSolving your managing agent headaches
Many leaseholders find themselves ignored, delayed, or given incomplete answers when trying to understand service charges. Our Fairpoint CompensationCheck is designed to address these common frustrations, providing clarity and outlining appropriate next steps.
Are you being ignored?
Emails unanswered, questions left unresolved, and complaints going nowhere? We help assess if these issues indicate wider management problems.
Lack of transparency?
Unclear explanations, difficulty obtaining information, and confusion over decisions and costs can be incredibly frustrating. We provide an independent view.
Uncertain about what's next?
Is this normal? Is the agent acting reasonably? Is it worth pursuing further? We help you determine whether your concerns warrant additional review.
Who benefits most from Fairpoint CompensationCheck?
Our Fairpoint CompensationCheck is ideal for leaseholders who are being ignored, struggling to obtain information, concerned about management practices, or simply want an independent view on whether their concerns warrant further review.
Why choose Fairpoint over other options?
Many leaseholders don't know whether they have a genuine issue, whether their managing agent's conduct is reasonable, or what steps they should take next. Going directly to a solicitor can be expensive, while trying to deal with the matter alone can be time-consuming and frustrating. Fairpoint provides an independent, affordable first step.
Our commitment to you
We want leaseholders to feel confident that they understand where they stand. Whether our review identifies concerns or not, the objective is the same: to provide clarity. Leaseholders should leave with a better understanding of whether their managing agent's conduct appears reasonable, whether further action may be worthwhile, and what options are available to them. Our goal is to replace uncertainty with informed decision-making.
